{"id":266,"date":"2026-04-03T02:35:49","date_gmt":"2026-04-02T18:35:49","guid":{"rendered":"https:\/\/itanswers.sg\/?page_id=266"},"modified":"2026-04-04T22:44:27","modified_gmt":"2026-04-04T14:44:27","slug":"it-support-services-packages","status":"publish","type":"page","link":"https:\/\/itanswers.sg\/index.php\/it-support-services-packages\/","title":{"rendered":"IT Support Services Packages"},"content":{"rendered":"
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IT Support Services Packages<\/h1>The \"Priority Partner\" Choice<\/span>
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Credit Based IT Support Plans<\/h2><\/div><\/div>\n\n

Think of this as your IT \"EZ-link\" card. You purchase a block of credits upfront and we deduct them as services are rendered. It is the most seamless way to ensure your office stays operational without the paperwork of individual invoices.<\/p>\n<\/div><\/div>\n\n

How it Works<\/h3><\/div>\n

1 Credit = 1 hour of service<\/strong> during service hours (Remote or onsite IT support)<\/p>\n<\/div><\/div>\n<\/div>\n\n

The Advantage<\/h3><\/div>\n

Enjoy Priority Response Time<\/strong> and discounted rates compared to ad-hoc calls. Credits are valid for 12 months upon activation, giving you long-term security.<\/p>\n<\/div><\/div>\n<\/div>\n\n

Best for Growing SMEs<\/h3><\/div>\n

Growing SMEs (5 to 50 persons)<\/strong> who need a reliable \"missing IT department\". If you have regular onboarding, montly maintenance or frequent tech queries, this keeps your workflow uninterrupted.<\/p>\n<\/div><\/div>\n<\/div>\n\n

Explore Credit Based Support Plans<\/a><\/div>\n<\/div>\n\n
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Hourly Based IT Support<\/h2><\/div><\/div>\n\n

Simple, transparent and pay-as-you-go. You only pay for the exact time our specialists spend solving your specific problem. No committment, no recurring fees -- just professional help when you need it most.<\/p>\n<\/div><\/div>\n\n

How it Works<\/h3><\/div>\n

Flat hourly rate of SGD120<\/strong> with a minimum of 1 hour engagement.<\/p>\n<\/div><\/div>\n\n

The Advantage<\/h3><\/div>\n

Maximum flexibility<\/strong>. You maintain full control over your budget with zero upfront investment. Perfect for one-off fixes or specific hardware setups.<\/p>\n<\/div><\/div>\n\n

Best for Solo-entrepreneurs<\/h3><\/div>\n

Solo-entrepreneurs or Micro-SMEs<\/strong> who have stable systems but need an \"Emergency Kaki\" on standby for the occasional hiccup or a new laptop setup.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Credit Based IT Support Pricing Table<\/h2><\/div><\/div>\n<\/div>\n<\/div>\n\n

Essential Clarity<\/h3><\/div><\/div><\/div>

10-Credit Plan<\/h4><\/div><\/div>

$660<\/h2><\/div><\/div>
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